Managing psychosocial hazards: Low reward and recognition
Low reward and recognition is a common psychosocial hazard that can include not being recognised for extra effort or commitment or receiving little or no constructive feedback. It may also include not providing workers reasonable opportunities for career development, not recognising workers’ skills, or distributing rewards and recognition in a way that is unfair, biased, or inequitable.
When a worker experiences severe, frequent, or prolonged low reward and recognition, it can cause a stress response that might cause a physical or psychological injury. Low reward or recognition may exist in isolation, however, often it occurs in combination with other psychosocial hazards at work.
Like all work health and safety risks, low reward and recognition must be managed.
PCBUs must follow a risk management process to ensure the health and safety of workers. The process is the same for psychological and physical hazards.
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