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Safety & prevention
Safety & prevention
Maintaining a safe workplace is everyone’s responsibility. This section offers information and tools to help you manage risks and protect health, safety and wellbeing.
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Claims & insurance
Everything you need to know about worker’s compensation insurance, whether you’re an employer needing to insure your workers or a worker who’s been injured at work.
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Rehabilitation & return to work
Your rehabilitation and return to work journey will be easier if you know your options, the steps to take, and who’s responsible for what.
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Information about work health and safety and electrical licensing, registration and training.
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Learn about the Acts, Regulations and codes of practice we are responsible for and find information on workplace inspections and prosecutions.
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Your industry
Find health and safety information and guidance about your industry and the kind of work you do.
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A listing of useful resources available on the website. Use the in-page search or filters to find what you need.

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Worker Assist (Opens in an external website)
WorkCover Connect (Opens in an external website)
Provider Connect (Opens in an external website)
High risk work assessor portal (Opens in an external website)
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Electrical licensing office course package and online assessment (Opens in an external website)
Organisational systems benchmarking (Opens in an external website)
Workers' Compensation Regulatory Services online services (Opens in an external website)

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Injury Prevention and Management case studies

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IPAM films

These films showcase the Injury Prevention and Management program and highlight benefits for employers.
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Cook Medical: on the road to recovery

Cook Medical takes safety and injury management seriously, and manages manual tasks, stress, health and wellbeing to keep their workers safe, and by doing so, have reduced their premium rate from double the premium industry rate.
Learn more
Cater Care Group: Emphasising capacity, not limitation

Cater Care Group provides contract catering, accommodation and facility management services to industries in regional and remote locations across Queensland.
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Modern Teaching Aids

MTA was invited to join the Injury Prevention and Management (IPaM) program in 2013 after experiencing a higher than average number of worker’s compensation claims.
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DEPCO

In 2011, mining and minerals exploration company, ‘Drill Engineering and Pastoral Co ‘(DEPCO), were invited to participate in IPaM and the results are paying off.
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Holy Cross Laundry

Holy Cross Laundry has improved their stay at work and their claim durations have decreased following their participation in the IPaM program.
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Gay Constructions Pty Ltd

With IPaM, Gay Constructions reviewed its safety and injury management systems and surveyed employees about safety in the workplace. The company then worked with an IPaM advisor to develop an action plan that included a number of safety and injury management initiatives.
Learn more
Company slashes workers’ comp claim costs

Airline handling service provider Oceania Aviation has cut its workers’ compensation claim costs by 47 percent in just two years thanks to a major safety overhaul which was embarked upon when its premium costs came close to double the industry average.
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All Access Crewing Pty Ltd: The show must go on..safely

All Access Crewing provide specialist workers for the entertainment industry including stage managers, riggers, scaffolders, lighting and sound technicians. All Access Crewing provide support for concerts, music festivals, theatre productions, sporting events and film and television production across Australia.
Learn more
National Glass

National Glass, a wholesale supplier and processor of glass products for residential and commercial building and construction has achieved a significant culture shift and a vast improvement in staff retention and productivity.
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Goldsteins Bakery

Goldsteins Bakery participated in IPaM and as a result, their WorkCover claims experience is now better than others in in their industry and improved communication and engagement between employers and management, a strategy learnt from the program, has resulted in significant benefits for the business.
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Diesel Parts and Service: Improving culture to reduce injuries

Diesel Parts and Service provide sales, installation and servicing of diesel parts including pumps, engines and generators. The company has been family run for more than 45 years and currently employs 28 staff.
Learn more
Stellar Asia Pacific

Stellar recognised that early intervention and having a focus on workplace rehabilitation can reduce the economic and human costs associated with work related injury and illness. They have applied an early intervention approach to their injury management processes and are reaping the benefits.
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Integrated Family and Youth Service

Integrated Family and Youth Service Ltd (IFYS) is a not-for-profit organisation delivering specialist support and intervention programs for children, young people and families across Queensland.
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Transit Australia Group

Through the IPaM program, Transit Australia Group identified strategies to improve safety and reduce associated costs and impacts on the business.
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Fresh take on safety leads to real results

Seapal Pallets and Crates began participating in the IPaM program in January 2013 with a focus on improving their workplace health and safety systems.
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Shred-X: Developing a national safety plan

Shred-X Document Destruction (Shred-X) provides secure destruction services, from paper shredding to digital media destruction. Shred-X services thousands of commercial sites and households across South-East Queensland on a weekly basis. Trucks regularly visit Bundaberg, Gladstone, Rockhampton, Toowoomba, Emerald and northern New South Wales.
Learn more
Engaging workers and management when identifying risk

Newslink was invited to participate in the Injury Prevention and Management (IPaM) program in 2012, after a period of increased workers’ compensation claims which led to increased business costs and WorkCover Queensland premiums.
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Barry Bros Specialised Services Pty Ltd (Toxfree Australia)

The Barry Bros leadership team worked with an IPaM advisor to complete a safety systems assessment, an onsite inspection and a safety climate survey.
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SEE Civil reaps rewards for tackling return to work head on

Construction company SEE Civil has slashed its annual premium thanks to a willingness to learn something new by seeking out best practice return to work strategies.
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Taking good care of safety at childcare centre

Sesame Lane Childcare has shown some great strides in improving their health, safety and injury management programs after working with the Injury Prevention and Management program (IPaM).
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Engaged employees own The Jetty Specialist's safety transformation

The Jetty Specialist, a Caloundra-based marina infrastructure builder, turned to its employees to help improve their safety performance.
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Wesley Mission: how acting smarter is saving workers and money

Caring for the community for more than 100 years, Wesley Mission Queensland was referred to the Injury Prevention and Management program after experiencing a rise in its workers’ compensation costs and premium, in part due to slow injury reporting and return to work outcomes.
Learn more

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