Your worker can access early support for a mental injury. Here's how
This content is part of our employer guide on supporting workers with mental injuries.
Work cover pays for workers to receive treatment for a mental injury before the claim is decided.
This might include sessions with a psychologist, psychiatrist or GP.
This is because recovery can start sooner when workers can access treatment early and they can get support during the decision process.
If the claim is denied, work cover won't continue to pay for the workers psychological treatment.
The worker doesn't have to pay these costs back and it won't affect your premium calculation either.
Remember, one of the most important things you can do for a worker with a mental injury is to check in to see how they're doing and if they need any support.
If there's something you're not sure about, you can give us a call.
We're here to help.
Find more information about how workers can access early treatment to support their recovery from a mental injury at worksafe.qld.gov.au/mentalinjury.
If you need help in your language, call 1800 512 451 and ask for an interpreter.
WorkCover can pay for workers to receive treatment for a mental injury before the claim is decided.
This might include sessions with a counsellor, psychologist, psychiatrist or GP.
In this video, we’ll explain the concept of provisional psychological support, how it works and the benefits of providing early treatment to workers.
Download factsheet (PDF, 0.08 MB)
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Understanding mental injury claims
What happens after your worker makes a mental injury claim? Discover how you can support them to achieve better outcomes.